We are continually impressed by their flexibility, promptness and overall levels of customer service
We have been working with Silverbridge Properties now for over twelve years and we are continually impressed by their flexibility, promptness and overall levels of customer service. We are confident that Silverbridge Properties, and their competitive Part Exchange schemes, help us to convert sales quickly and easily by removing the uncertainty of the property chain. Moreover, Silverbridge Properties work with us in partnership to help us build our business and deliver a first class Home Exchange service to our customers.
Liza Webb – Part Exchange Manager, Churchill Retirement Living
Audley Retirement has been working in partnership with Silverbridge Properties now for more than four years and our relationship is going from strength to strength. Such is the integral role that Silverbridge now plays in the success of our sales operation, it has become our exclusive part exchange provider.
Since Silverbridge has come on board, we have seen an increasing number of our deals transacted using part exchange. The benefit to us is that this PX helps us maintain better control of the sales process, speeds up the pace of transactions and even rescues deals that otherwise would have been lost. In fact, the mantra we tell our sales staff is that “PX means quicker sales that delivers commissions sooner”.
We really appreciate Silverbridge’s flexibility, particularly by delaying our customers’ final completion dates. This is extremely useful for us as it means we can confidently sell properties that are not yet ready for occupancy, but with the assurance that there will be no fall throughs.
Kevin Shaw – Development Director, Audley Retirement
We asked ourselves why we hadn’t used Silverbridge before
Silverbridge Properties have shown great care to understand our specific needs and that of the Park Home development sector. They continually help us bring sales to completion, by freeing up deals that have been stalled because of complications in the property chain. We first approached Silverbridge when the market was extremely flat and since we’ve been using their Part Exchange service we have seen a rapid increase in sales. Our Park Home customers not only get a highly competitive valuation on their existing property yet also receive exceptional service and flexibility during, and after, the sales process. We asked ourselves why we hadn’t used Silverbridge before so there is no doubt that we will be working in partnership with them for many years to come.
Tracey Coulson – Managing Director, The John Kinch Group
Silverbridge have become integral to helping us achieve our goals
We have been working with Silverbridge Properties for more than two years and during that time they have become increasingly integral to helping us achieve our goals. Silverbridge has become an extension of our sales department, helping us close deals through their attractive part exchange schemes. We find them to be prompt to respond, extremely reliable and, more importantly, they do a great job in keeping our customers satisfied and happy.
John Northgraves – Director, Coastline Leisure Ltd
Our homeowners customers are equally pleased by the service that we offer
“Silverbridge lived up to and exceeded all my expectations in terms of service delivery and customer care via your good office. With your assistance I am now able to get on with living in my new retirement apartment without the worry of the daily upkeep, maintenance and management of a house no longer meeting my needs.”
“The speed and ease of the selling of my home and the buying of my apartment has surprised many of my friends and can only be a reflection of the commitment of Silverbridge to its role in providing such a valuable and much needed service to people such as myself.”
Mr MJ Leonard – Canterbury
“Just to say I have been extremely impressed with the professional way your purchase of my former home, in Truro has been handled. The process was speedy and went without a hitch. I am very grateful for your kind attention Peter and the fact that things went so well, which has enabled me to move to my new home, near my family, in as short a time as possible.”
Mrs C Short – Truro
“If it wasn’t for Silverbridge Properties, I don’t think it would have been possible to secure our chosen apartment in the time allowed, given the state of the property market.”
“As it was, we not only sold our property for a fair price, but the whole process only took 2 months. It really couldn’t have been easier.”
“More importantly, it meant that we secured the best new apartment for us, and I would thoroughly recommend anyone in our position to really consider using Silverbridge Properties.”
Mr G Grundy – Poole